Refund and Return Policy
We appreciate your trust in our digital services and are dedicated to providing products that cater to your creative needs. Due to the nature of digital goods, all purchases of our digital services are considered final. Please review our refund policy carefully before completing your purchase.
Services Covered by This Policy
This refund policy applies to all categories of digital products we offer, including but not limited to:
- Facebook Video Clip Bundles
- Instagram Reel Bundles
- Printable Templates
- Ready-Made Design Themes
Why Refunds Are Not Offered
Upon purchase, digital products are available for immediate download. Unlike physical items, digital goods cannot be “returned.” Therefore, refunds are not issued for the following reasons:
- Change of Mind
Refunds are not granted if you change your mind after purchasing. We encourage careful review of product descriptions and previews before buying. - Compatibility Issues
Our products are designed for use with standard software and platforms (e.g., video editing software, graphic design tools, or social media applications). It is the buyer’s responsibility to confirm compatibility with their specific software, version, or device. - Accidental Purchase
Due to immediate access upon purchase, refunds for accidental purchases cannot be processed. Please verify your order before completing the transaction. - Download Issues
Download issues are often due to internet or device settings and can usually be resolved with our support team’s assistance. If you experience any difficulty, please reach out to us at digitalridershub@gmail.com for help with downloading your files. - Product Not Meeting Expectations
Our products come with comprehensive descriptions and previews. While refunds are not provided if the product does not meet your expectations, we’re here to address concerns and offer support to ensure you get the best out of your purchase.
Exceptions to the No-Refund Policy
In rare cases, if a product is found to be genuinely defective and cannot function as described, please contact our support team at digitalridershub@gmail.com within 7 days of purchase. We will assess the issue and may offer a replacement or exchange at our discretion.
Contact Us
For any questions or assistance with your digital purchases, please reach out to our support team:
- Email: digitalridershub@gmail.com
- Hours: Monday – Friday, 9:00 AM – 5:00 PM
Thank you for understanding our policy and for choosing our digital services!
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us at: digitalridershub@gmail.com
